Q:  When installing PC-Crash an error message appears: „General file transfer error – 4. Check target location”.

Then the setup stops. I have write access to my hard disk and there is enough free hard disk space available.

A:  PC-Crash Setup cannot copy some system files to your hard disk because they are in use by other programs. Please terminate all other running programs before starting the PC-Crash setup. Please be aware that also some virus scanners use the system files (e.g. Symantec). Virus scanners should be temporarily terminated (just to deactivate scanning won’t help).

If you cannot terminate all processes using the system files, PC-Crash setup allows you to deselect the option “System files”, so the system files won’t be copied to the hard disk. After deselecting this option, please make sure PC-Crash starts without problems.